01
Open quotes, forgotten follow-ups, missed deadlines
Quote Follow-Up and Sales Assistance
Sales reps lose track. Quotes go stale without follow-up.
A digital employee monitors open quotes, sends timely reminders, escalates when deadlines pass, and reports to the sales manager.
No quote falls through the cracks. Systematic follow-up without additional headcount.
02
New employees (human or agent), new customers, new partners
Onboarding New Customers, Employees or Partners
Checklists in Excel, forgotten steps, inconsistent onboarding.
A digital employee guides the entire onboarding process: provisioning access, providing documentation, assigning contacts, tracking progress.
Consistent onboarding in a fraction of the time.
03
Orders, delivery status, complaints
Supplier Communication and Case Tracking
Delivery delays are detected too late. Manual status inquiries via email.
A digital employee checks delivery status automatically, detects delays early, and proactively informs procurement.
Proactive instead of reactive supplier management.
04
Tickets without an owner, projects without progress
Recovery of Open or Orphaned Cases
Cases vanish into backlogs. Nobody feels responsible.
A digital employee regularly scans all open cases, identifies orphaned entries, assigns them or escalates.
Nothing slips through. Systematic hygiene without manual effort.
05
Complex questions requiring different areas of expertise
Knowledge Work with Multiple Specialised Digital Employees
A single agent or tool is not enough. Information is scattered.
Multiple specialised digital employees collaborate: research, analysis, evaluation, summarisation.
Diversity of perspectives through multi-model orchestration.
06
Customer communication, contract data, personal information
Compliance-Adjacent Communication with PII Protection
Sensitive data ends up unprotected with US cloud providers. No audit trail.
ARGUS scrubs PII automatically before data reaches LLM providers. Every action auditable, every agent identifiable.
GDPR and EU AI Act compliant by design.
More Capabilities
Document processing, email routing, code review, IT operations and ZUMA integration are part of the capability spectrum, but no longer lead use cases.